Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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Return Policy

Last updated: 10/29/2026

Thank you for shopping with Clartè. We want you to be happy with your purchase. If you are not completely satisfied, please review our return and refund policy below.

Returns

Extended holiday returns: we accept eligible returns through January 1, 2027.

To be eligible for a return:

To start a return, please contact us at customercare@clartenyc.com with your order number and the reason for your return.

Please do not send a return without contacting us first.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, or you received the wrong product, contact us at customercare@clartenyc.com within 7 days of delivery.

Please include your order number and, when possible, photos showing the issue. We will review the request and arrange an appropriate replacement, refund, or other solution.

Return Shipping

We include a prepaid return shipping label with every order, so return shipping is free for our customers.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow 5–10 business days after approval for the refund to appear, depending on your bank or payment provider.

If your refund has been approved but you have not received it after the expected processing period, please contact your bank or payment provider before contacting us.

Contact Us

If you have any questions about returns or refunds, please contact us:

Clartè
Email: customercare@clartenyc.com
Address: 1185 Avenue of the Americas. 3rd floor. New York,NY 10036
Phone: +1 917 225 6431